If you’ve contacted Golftripz or made a booking/enquiry with Golftripz, it is understood that you’ve read the Privacy Policy and have accepted them. We take privacy of our customers & their data very seriously and have tried to ensure that there are no privacy concerns while using our services.
INFORMATION PROVIDED:
We may request for personal information including your name, email address, passport details, bank details, postal address, contact numbers, insurance details and charge card numbers for purposes pertaining to the completion of our services, correspondence and providing you with information regarding our services in the future.
COLLECTION OF INFORMATION:
We may collect, use, disclose, transfer and store any information you enter on our website or give us through various means, including telephone calls, emails, online messaging platforms, enquiries or bookings at our sales office, SMS, fax, post, and any platforms used by the company from time to time (collectively the "Platforms"). The information which we collect includes information that can identify you ("Personal Data"), including, but not limited to, your name, contact numbers, postal and email addresses, contact preferences, and, if you make a reservation with us, your payment information. We may also request you to provide us with information on your travel preferences, booking preferences, referrals, the loyalty, frequent flyer and/or car rental programmes which you participate in, and feedback, testimonials, photographs and videos of the trip which you booked with us (together with the Personal Data collectively referred to as the "Personal Information"). You are not required to provide the Personal Information that we have requested, and if you choose not to provide the requested Personal Information, we may be prevented from providing certain products or services to you.
Personally, identifiable information will be required for Golftripz for identifying its clients & providing the requested services. The information will be collected through various means like ‘contact form’, over the phone, over the email, over the online platforms like Facebook, WhatsApp, booking enquiry form, quiz contests,etc....Personally, identifiable information is given by the client voluntarily & data is only used for the internal purposes & some times shared with the 3rd party vendors, as Golftripz uses 3rd party vendors to carry its business operations. Only the data required will be shared with them. Any sensitive information will be masked so that only the required information is shared with the 3rd parties.
When you make a reservation with us on behalf of a companion or another person or your corporate client, we will request for the Personal Information of that individual. You should obtain the consent of such other individuals prior to providing their Personal Information to us. Any request to view or change their Personal Information provided in relation to the reservation which you have made can only be made through you or your account with us. When you make a reservation with us on behalf of a companion or another person or your corporate client, we will request for the Personal Information of that individual. You should obtain the consent of such other individuals prior to providing their Personal Information to us. Any request to view or change their Personal Information provided in relation to the reservation which you have made can only be made through you or your account with us.
We may request Personal Information relating to you through surveys or contests which we conduct from time to time on our various platforms. Participation in these surveys or contests is completely voluntary and you have a choice as to whether or not to provide the Personal Information we have requested through the survey or contest. Personal Information collected through surveys will be used for the purposes of monitoring or improving the use and satisfaction of our services. Personal Information collected through contests will be used to notify winners and award prizes.
Your telephone calls, online messaging calls with us may be recorded or monitored for the purposes of quality control and staff training. Any Personal Information obtained from you during the call will be treated in accordance with the provisions of this Privacy Policy.
USAGE OF INFORMATION PROVIDED:
We do not sell, rent or misuse the information that is provided to us by the users. We do not disclose personal information to any third party without consent unless when required by statutory norms and procedures.
We may use information in the following ways:
DATA ACCESS:
Unsubscribe: Users who wish to no longer receive our newsletter / promotional emails may click on a link named “Unsubscribe” which is embedded in promotional emails sent in order to not receive future messages. You can also contact us directly by writing to info@golftripz.com to stop receiving any marketing communication from us via email / online messaging / phone.
Withdrawal of Consent: You can withdraw consent that you had given to us for the collection, use or disclosure of your personal data. Upon processing your request, we will delete the requested data from our system. You can do so by filling up the form at the below link & email it to us at info@golftripz.com. We will respond to you within 7 business working days.
Application to Access Personal Data: Link
Requests on Stored/Processed Data: If you would like to know what personal data we possess & how it has been used and disclosed in the past year, we will be happy to provide you. Please fill-up the form at the below link & email it to us at info@golftripz.com. We will respond to you within 30 business working days.
Application to Access Personal Data: Link
Correction of Data: If you would like to correct/amend/omit any details under your ‘personal data’ with us, we will be happy to do the needful. Please fill-up the form at the below link & email it to us at info@golftripz.com. We will respond to you within 30 business working days.
Application to Access Personal Data: Link
PHOTOGRAPHS & VIDEOS:
During the course of the trips booked or events conducted by Golftripz, we may take photographs and videos of you and others travelling in the group. These snippets may be used for promotional offers, to post on social media such as Facebook / Instagram / Youtube and so on. If you do not wish to have your photos published, please write to us with the details including the platform, image specifics and other info and we’ll have the same removed.
SECURITY OF THE INFORMATION:
Any information provided to us is securely stored and cannot be accessed publicly.
COOKIES:
Cookies may be used on some pages of our site. Cookies are small pieces of data stored on your hard drive that assist us in providing a more customised web site experience. You can choose to refuse or delete cookies by altering your browser preferences.
ANONYMOUS INFORMATION:
We may collect and analyse user-submitted information on an anonymous basis which enable us to enhance and focus the services that we offer. We may also provide or sell this statistical information to third parties, such as our golfing venues. Such data will not include any personally identifiable information.
ANALYTICAL INFORMATION:
We may log and analyse web traffic information, for example, to determine numbers of users, or to record numbers entering the site by a particular link or to identify categories of visitor & other demographic data. These statistics would be used to further enhance our online user interface and get targeted information. Log information is anonymous with no personally identifiable information being either obtained or retained.
EXTERNAL LINKS ON WEBSITE:
There are external links on our website. We are not responsible for external websites that link to this Site or which are linked from it. These hyperlinks do not imply any endorsement of the material on such sites or any association with their operators unless otherwise stated.
THIRD-PARTY APPLICATIONS & WEBSITES:
Third-Party Applications may be made available on our website such as gadgets, visa processing applications, & links to related services websites. Any information collected by Golftripz will be governed by our privacy policy. Information collected by the third party application provider or website is governed by their privacy policies and Golftripz cannot be held responsible for any violations by these third-party service providers.
POLICY MODIFICATIONS:
This Privacy Policy may be changed from time to time. Any changes will be posted here, so be sure to check back periodically.
CONTACT PERSON:
For any questions on the privacy policy or if you have any queries or complaints, please contact Ms. Peddi Jogeswari- jogeswari@golftripz.com.
